🔹 1. Customer Responsibilities

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Customer agrees to:

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• Provide accurate descriptions of items, materials, and service needs

• Ensure safe, unobstructed access to the service area

• Secure pets, clear pathways, and unlock gates

• Notify ASAP Waste Services of any fragile, sensitive, or high-value items

• Comply with disposal rules and local regulations

• Follow all guidelines provided by ASAP Waste Services or its subcontractors

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Failure to comply may result in additional charges, trip fees, or service refusal.

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🔹 2. Access Requirements

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Customer must ensure:

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• Driveways and pathways are clear of vehicles and obstacles

• Surfaces are safe for crews and equipment

• Adequate space is available for trucks, dumpsters, and staging

• Weather conditions permit safe operation

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If access is blocked or unsafe, the Company may charge a trip fee or decline service.

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🔹 3. Driveway, Surface, & Property Damage Disclaimer

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Customer acknowledges the following:

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✔ Heavy trucks, dumpsters, and equipment may cause:

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• Scratches or marks

• Tire impressions

• Cracks in asphalt, pavers, or concrete

• Soil or grass damage

• Underground line pressure or disturbance

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✔ Customer authorizes placement of equipment on private property at their own risk.

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ASAP Waste Services is not responsible for:

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• Damage to driveways, sidewalks, lawns, landscaping, curbs, or surfaces

• Damage caused by equipment placement as directed by the customer

• Damage resulting from weak, aged, soft, or compromised surfaces

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Customer may request plywood or padding (when available), but protection is not guaranteed.

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🔹 4. Labor & Handling Disclaimer

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Customer acknowledges:

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• Crews handle items with reasonable care

• Items may break due to age, instability, or pre-existing damage

• Crew members may decline to move items deemed unsafe or excessively heavy

• Tight hallways, stairs, and fragile environments may increase risk of damage

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The Company is not responsible for:

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• Structural damage to items with pre-existing weakness

• Damage caused by unsafe conditions or customer direction

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🔹 5. Prohibited Materials

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The following items cannot be transported or disposed of unless arranged under a specialized division:

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• Hazardous chemicals

• Paints, oils, antifreeze

• Gasoline, fuel, or flammable liquids

• Biohazardous waste

• Asbestos

• Ammunition or explosives

• Pressurized tanks

• Wet medical waste (unless under Medical Waste division)

• Refrigerants (unless properly evacuated)

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Discovery of prohibited materials may result in:

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• Service refusal

• Additional fees

• Required remediation

• Reporting as required by law

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🔹 6. Weight, Volume & Material Limitations

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For junk removal, dumpsters, construction debris, and commercial loads:

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✔ Weight restrictions apply based on service type

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✔ Additional disposal fees may apply for:

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• Concrete

• Dirt and soil

• Roofing shingles

• Bricks, blocks, pavers

• Heavy demolition debris

• Sod, tree trunks, and large logs

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Overweight loads incur surcharges based on landfill/transfer station rates.

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🔹 7. Dumpster Rental Terms (Summary)

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Customer agrees to:

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• Fill only to the designated fill line

• Avoid overloading heavy materials

• Prevent contamination (mixing prohibited items)

• Ensure access for delivery and pickup

• Accept responsibility for overweight or contaminated loads

• Pay dry-run fees if driver cannot deliver or collect

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Detailed Dumpster Terms are available upon request.

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🔹 8. Event Cleanup Terms (Summary)

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For event, festival, or corporate cleanup services:

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• Staffing is based on estimated attendance and waste volume

• Overflow debris, unexpected crowds, or extended hours may incur additional labor fees

• Venue access must be arranged by the customer

• Waste stations must be placed as instructed

• Recycling loads may be rejected if contaminated

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🔹 9. Subcontractor Notice

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ASAP Waste Services may utilize approved subcontractors for:

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• Dumpster delivery

• Waste hauling

• Porta potty rentals

• Traffic control

• Recycling pickups

• Specialized equipment

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Subcontractors operate under the Company’s direction and are fully insured.

Customer agrees to allow subcontractors access to perform contracted work.

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🔹 10. Damage Liability & Limits

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ASAP Waste Services is not liable for:

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• Pre-existing property damage

• Damage due to unsafe or inaccessible conditions

• Damage resulting from customer instruction or placement requests

• Structural damage to old, weak, or fragile items

• Driveway or ground damage from heavy vehicles or dumpsters

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Liability for any claim is limited to the amount paid for the service in question.

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🔹 11. No Guarantee of Donation or Recycling

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We attempt to recycle or donate items when possible, but:

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• Donation centers have limitations

• Recycling facilities have strict material rules

• Certain items may be refused at disposal sites

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Final disposal method is determined by safety, regulations, and facility acceptance.

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🔹 12. Cancellation, Deposits & Refunds

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All cancellations and deposit terms follow our Refund & Cancellation Policy, available on our website.

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🔹 13. Customer Agreement

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By booking a service, you acknowledge that:

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• You have read and agree to these Service Terms

• You authorize ASAP Waste Services or subcontractors to perform work

• You accept responsibility for site conditions and driveway placement

• You agree to all pricing, surcharges, and policies

• You understand that unsafe or blocked conditions may result in fees

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🔹 14. Contact Information

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For questions or concerns, please contact:

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📧 support@asapwastehauling.com
📞 240-380-0475
📍 ASAP Waste Services, LLC
7611 Crain Hwy Ste C150
Upper Marlboro, MD 20772